Performing an accounts receivable review or AR review is a necessary process to ensure a successful medical practice. Whether you have billing in house or outsource this function, it is imperative that providers perform through reviews. While you may be receiving monthly reports on billing, collections and adjustments, reports many times do not provide a true pulse of the revenue cycle function.
An AR review performed by IHBS, allows a practice to gain a true understanding of the health of the practice as well as any gaps in process. Many times, providers just look at the monthly revenue and don’t raise alarm until the financial health of the practice is in decline. The monthly revenue is driven by many factors that occur within the office. For example, revenue decline can be traced back to the operations of the call center that is booking appointments, a obsolete authorization process and even front desk data errors. The charge entry process and collections processes are also reviewed during our AR review. These areas are reviewed for items such posting lags, charge entry errors and collection issues just to name a few.
While many management companies would just perform the review and provide a report, Innovative Healthcare takes it one step further. We understand that reports only go so far and your success depends on implementing the solutions. Many times, this is where we see consulting fall short. This is why our AR review also comes with an added on training component. If we find areas that are underperforming, we can also assist in training your staff on best practices. The training component will close the loop to ensure your practice sees the full benefit of the AR review.